Privacy policy
ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase from the Prestixo store, we collect the personal information you provide to us as part of the buying and selling process. This includes your name, address, email address, and any other information necessary to fulfill your order.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us better understand your browser and operating system.
Email & SMS Marketing (if applicable): With your permission, we may send you emails or text messages about Prestixo, new products, promotions, and updates.
We respect your privacy and the information you agree to share through our SMS marketing service. This information may be used to send:
Order notifications
Abandoned checkout reminders
Promotional text messages
Requests for product reviews
Our website also uses cookies to track items placed in your cart, including abandoned carts, so we can determine when to send SMS reminder messages.
ARTICLE 2 – CONSENT
How Do You Give Consent?
When you provide personal information to complete a purchase, verify your credit card, place an order, schedule a delivery, or return an item, we assume that you consent to our collection and use of your information for those specific purposes.
If we request your personal information for a secondary purpose, such as marketing, we will ask for your explicit consent or provide you with an opportunity to decline.
How Can You Withdraw Consent?
If you change your mind and no longer wish to receive communications from us, or you no longer consent to the use or disclosure of your information, you may contact us at:
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
The Prestixo store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s secure data storage systems, databases, and general Shopify applications. Your information is stored on secure servers protected by firewalls.
Payment
If you make a purchase using a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Transaction data is stored only for as long as necessary to complete your purchase. Once the transaction is complete, the relevant payment information is deleted.
All direct payment gateways comply with PCI-DSS standards to ensure the secure handling of payment information.
For additional details, please review Shopify’s Terms of Service and Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
Third-party providers used by Prestixo will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.
However, certain third-party providers, such as payment gateways and payment transaction processors, have their own privacy policies governing how they handle the information required to process your purchase.
We recommend reviewing their privacy policies so you can understand how your personal information will be handled.
Some providers may be located in or operate from a different jurisdiction than you or Prestixo. If you proceed with a transaction involving a third-party provider located outside your country, your information may become subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are located in Canada and your payment is processed by a payment gateway located in the United States, your personal information may be subject to disclosure under U.S. laws, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
External links on our website may direct you to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
Text Marketing & Notifications
By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number you provide. Consent is not a condition of purchase.
Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply.
ARTICLE 6 – SECURITY
We take reasonable precautions and follow industry best practices to ensure that your personal information is not lost, misused, improperly accessed, disclosed, altered, or destroyed.
Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the internet or electronic storage is completely secure, we comply with PCI-DSS requirements and implement additional safeguards that are generally accepted within the industry.
Cookies
Below is a list of cookies used by Prestixo:
_session_id: Stores session information, including the referrer and landing page.
_shopify_visit: Tracks the number of visits and expires after 30 minutes.
_shopify_uniq: Counts the number of visits made by an individual customer.
cart: Stores information about the contents of your cart for two weeks.
_secure_session_id: Provides a secure session identifier.
storefront_digest: Determines whether a visitor has access when the store is password-protected.
ARTICLE 7 – AGE OF CONSENT
By using this website, you confirm that you are at least the legal age of majority in your state or province of residence, or that you are the legal age of majority and have given permission for any minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately after they are posted on the website.
If significant changes are made, we will notify you so that you remain informed about the information we collect, how we use it, and under what circumstances we may disclose it.
If Prestixo is acquired by or merged with another company, your personal information may be transferred to the new owners so that we may continue providing products and services to you.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, update, or delete your personal information, file a complaint, or request additional information, please contact our privacy officer at:
TEXT MARKETING TERMS & CONDITIONS
By providing your phone number during checkout, submitting a subscription form, or opting in through a designated keyword, you authorize Prestixo to send you SMS notifications, including order updates and abandoned cart reminders, as well as promotional and marketing messages.
Your phone number, name, and purchase details may be shared with our SMS service provider, SMSBump Inc., headquartered in Sofia, Bulgaria, within the European Union, solely for the purpose of sending targeted SMS communications.
To unsubscribe from SMS marketing:
Reply STOP to any Prestixo message.
Alternatively, use the unsubscribe link included in the message.
Message and data rates may apply.
For assistance, reply HELP or contact us by email at hello@prestixo.com.